Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Allentown, PA, is part of a respected hospitality brand known for providing extended stay accommodations with a focus on comfort, convenience, and excellent customer service. Managed by Hotel Management and Consulting, Inc., this property embraces a performance-based culture that values hard work and dedication while respecting personal life balance. The company promotes equal opportunity and career advancement through merit-based recognition, fostering an environment where teamwork and professionalism thrive among a small but efficient group of hospitality experts.
The Assistant General Manager role at WoodSpring Suites is an exciting opportunity for an energetic leader passionate about hospita... Show More
The Assistant General Manager role at WoodSpring Suites is an exciting opportunity for an energetic leader passionate about hospita... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years' experience in hotel leadership positions
- Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- Proficient computer skills
- Strong interpersonal and communication skills
- Flexibility to cover shifts and work varied hours as needed
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always 'Guest Ready' by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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