Assistant General Manager

Naperville, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $65,000.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Flexible Schedule

Job Description

This job opportunity is with a reputable cannabis dispensary known for its commitment to exceptional customer service, compliance with state regulations, and fostering a positive workplace culture. The dispensary operates in a dynamic retail environment in the cannabis industry, offering a wide range of products to patients and customers. The establishment prides itself on providing an engaging, educational, and supportive experience not only to its clientele but also to its team members, emphasizing continuous growth and operational excellence.

The role of Assistant General Manager is a pivotal position that supports the General Manager and the overall dispensary function. The Assi... Show More

Job Requirements

High school degree or general education degree (GED)
minimum of 1 year as an assistant manager, or above
ability to work well with others and communicate effectively with staff and retail management
flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays
proven ability to manage teams effectively
excellent communication and customer service skills
at least 21 years of age

Job Qualifications

High school degree or general education degree (GED)
minimum of 1 year as an assistant manager, or above
ability to work well with others and communicate effectively with staff and retail management
proven ability to manage teams effectively
excellent communication and customer service skills
at least 21 years of age

Job Duties

Responsible for supporting dispensary staff, inventory, and patient/customer relations
interact with customers and patients and provide exceptional customer service
respond to all customer and patient inquiries, feedback, and suggestions
quickly and respectfully resolve any in-store situations that may arise
build out bi-weekly work schedules for current and incoming staff
regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation
coach and develop staff
answer staff questions, concerns or suggestions
delegate tasks to Cannabis Advisors to maintain regular compliance
work closely with the General Manager to communicate information to dispensary staff from the corporate retail team
conduct interviews at the direction of the General Manager
provide regular training to staff members on the POS System and State Inventory System
oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
maintain company culture and atmosphere within the facility
keep record of all dispensary activity including cash, sales, vendors, and customer/patient information
other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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