Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Killeen, TX, a part of the Hotel Management & Consulting, Inc., offers extended-stay hotel accommodations with a focus on comfort, affordability, and excellent guest service. Known for providing a home-like environment for travelers needing longer-term stays, WoodSpring Suites features clean, functional rooms equipped with essential amenities that mimic a residential feel. The brand emphasizes a welcoming atmosphere, quality service, and convenience, strategically catering to business travelers, relocating families, and anyone seeking a budget-friendly extended stay without sacrificing comfort or service quality.
Hotel Management & Consulting, Inc. supports WoodSpring Suites through expert guidance and operational leadership to m... Show More
Hotel Management & Consulting, Inc. supports WoodSpring Suites through expert guidance and operational leadership to m... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.