Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
Everhome Suites in Fayetteville, NC, is a distinguished extended stay hotel that prides itself on providing exceptional hospitality experiences to business travelers and families alike. Operated under the umbrella of Hotel Management & Consulting, Inc., the property blends comfort, convenience, and customer-centric service to create a welcoming atmosphere for all guests. Fayetteville itself is a vibrant city known for its rich community, military history, and growing economy, making it an ideal location for both local visitors and those seeking longer-term accommodations. Everhome Suites is part of a larger network of hospitality establishments managed by Hotel Management & Consulting, which is... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 1 year of experience in hotel management or hospitality leadership
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- Capability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- Strong interpersonal and communication skills
- Availability to work flexible hours including weekends and holidays
- Ability to work in a fast-paced environment and handle multiple tasks concurrently
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Be flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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