Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
401k plan
bonus eligibility
Job Description
Our establishment is a dynamic and spirited restaurant recognized for its vibrant culture and commitment to serving great food while taking exceptional care of both guests and team members. We pride ourselves on being a fun-loving, quirky, and crazy-hardworking big family, where the atmosphere is upbeat and inclusive. Operating with a strong set of core values, we emphasize teamwork, inclusivity, respect, passion, and fun, creating a workplace where employees thrive and are motivated to deliver their best performance every day.
We are currently seeking an Assistant General Manager to join our operations department, reporting directly to the General Manag... Show More
We are currently seeking an Assistant General Manager to join our operations department, reporting directly to the General Manag... Show More
Job Requirements
- Self-discipline, initiative, leadership ability and outgoing
- Pleasant, polite manner and a neat and clean appearance
- Ability to motivate employees to work as a team to ensure food and service meet appropriate standards
- Must be able to handle pressures of coordinating a wide range of activities and recommend solutions to restaurant problems
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation
- Ability to determine applicability of experience and qualifications of job applicants
- Good attention to detail and good organization skills
- Aligned with core values: You Be You, MADocracy - Shoulder to Shoulder, MAD Passion - We Bleed Green, MADfetti - Have Work at Fun
Job Qualifications
- Leadership ability and initiative
- Pleasant, polite manner and neat appearance
- Ability to motivate employees to work as a team
- Good communication skills for dealing with diverse staff
- Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining standards
- Good attention to detail and organizational skills
- Experience in restaurant management or similar hospitality operations
- Understanding of food safety and sanitation standards
- Ability to handle pressure and recommend appropriate solutions
Job Duties
- Conduct orientation and explain the company philosophy to new employees
- Oversee the training of new employees
- Assist in developing employees by providing ongoing feedback and establishing performance expectations
- Ensure proper security procedures are in place to protect employees, guests and company assets
- Provide direction to employees regarding operational and procedural issues
- Interview hourly employees, support hiring, supervision, development and assist in termination process if applicable
- Ensure a safe working and guest environment to reduce risk of injury and accidents and complete accident reports promptly
- Support and assist General Manager in running shifts including daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
- Investigate and resolve complaints concerning food quality and service
- Prepare schedules and ensure restaurant is staffed for all shifts
- Help drive positive guest service and respond to complaints to turn dissatisfied guests into return guests
- Enforce sanitary practices for food handling, cleanliness, and maintenance of kitchen and dining areas
- Ensure compliance with operational standards, policies, and laws
- Ensure consistent high quality of food preparation and service
- Maintain professional restaurant image including cleanliness, uniforms, and appearance standards
- Supervise portion control to minimize waste
- Estimate food needs, place orders with distributors and schedule delivery of fresh food and supplies
- Assist General Manager with weekly and bi-weekly tasks such as payroll and inventory
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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