Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Family Friendly Flexible Work Schedule
Opportunity for advancement
medical benefits
Paid Time Off
Paid Weekly
Tuition Reimbursement
Job Description
Freddy's Frozen Custard & Steakburgers is a well-known restaurant chain specializing in delicious frozen custard and classic steakburgers. Renowned for its commitment to high-quality food, friendly service, and a welcoming atmosphere, Freddy's prides itself on creating memorable dining experiences for its customers. The company emphasizes hospitality, teamwork, and a positive work environment, making it a great choice for individuals passionate about customer service and leadership. As a growing business in the fast-casual dining sector, Freddy's offers a unique blend of comfort food with a modern twist, attracting a diverse clientele and fostering long-term customer loyalty.
The role of Assistant Ge... Show More
The role of Assistant Ge... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand and walk up to 10 hours a day
- Ability to reach, bend, lift, carry, and stoop regularly
- Capability to move or handle items weighing up to 50 lbs
- Must be able to work varied hours and days to oversee store operations
- Experience with Microsoft Office, Excel, Word, and Internet
Job Qualifications
- Proven leadership skills in a restaurant setting
- Strong communication and interpersonal skills
- Experience in managing restaurant operations
- Knowledge of food safety and health regulations
- Ability to motivate and train staff
- Proficient in Microsoft Office applications
- Strong problem-solving abilities
- Ability to work varied hours and days
- Experience in customer service excellence
Job Duties
- Ensure all company standard operation procedures are followed
- Teach and practice Freddy’s standards of quality, timeliness and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure customer satisfaction is the highest priority for all employees
- Lead by example by maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Enforce quality control standards and procedures strictly
- Monitor sales trends, develop forecasts, and make effective decisions to control key cost of sales and labor
- Ensure full restaurant compliance with all health department regulations
- Address critical violations promptly and provide corrective actions
- Enthusiastically meet guests’ needs, special requests, and resolve complaints
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities timely and safely
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Complete paperwork and administrative forms correctly and timely
- Resolve conflicts and improve team performance constructively according to policies
- Use Microsoft Office, Excel, Word, and Internet proficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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