Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Highgate is a premier real estate investment and hospitality management company that stands as an industry innovator, recognized for its dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. Beyond the United States, Highgate is rapidly expanding into Europe, Latin America, and the Caribbean regions. The company's portfolio boasts an aggregate asset value exceeding 20 billion dollars and generates over 5 billion dollars in cumulative revenues annually. Highgate delivers expert guidance through every stage of the hospitality property lifecycle, including planning, development, recapitalization, and disposition. The company also excels in creating bespoke... Show More
Job Requirements
- At least 5-6 years of progressive hotel experience
- Bachelor’s degree preferred
- Ability to work long hours when required
- Warm and friendly demeanor
- Strong verbal and written communication skills
- Attentive listening and problem clarification skills
- Ability to multitask and prioritize effectively
- Commitment to attend all required trainings and meetings
- Flexibility to participate in Manager on Duty coverage
- Consistent regular attendance
- High standards of personal grooming and professional appearance
- Compliance with safety and operational regulations
- Strong problem solving and analytical skills
- Ability to maintain confidentiality
- Physically capable of light work
- Willingness to perform additional duties as assigned
Job Qualifications
- At least 5-6 years progressive experience in a hotel
- Bachelor's degree preferred
- Maintain a warm and friendly demeanor at all times
- Effective verbal and written communication with employees and guests
- Effective listening and clarifying concerns of employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Attend all required meetings and trainings
- Participate in MOD coverage as required
- Maintain regular attendance in compliance with standards
- Maintain high standards of personal appearance and grooming including wearing nametags
- Comply with company standards and regulations for safe and efficient operations
- Identify problem areas and assist in implementing solutions
- Handle problems effectively including anticipating and solving problems
- Understand and evaluate complex information to meet objectives
- Maintain confidentiality of information
- Light physical work up to 20 pounds occasionally and 10 pounds frequently
- Perform other duties as requested by management
Job Duties
- Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with onsite contacts daily weekly and monthly
- Tour operating departments daily making adjustments as needed via department heads
- Conduct weekly staff meetings including training sessions and review of sales and operations efforts
- Meet all financial review dates and corporate directed programs timely
- Hold monthly financial reviews with all department managers MID's and supervisors
- Ensure department heads maintain budgeted productivity levels and standard checkbook accounting procedures
- Develop managers for future advancement through competency and corporate training programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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