Job Overview
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $55,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Meal Allowances
Job Description
Big City Wings is a popular restaurant known for its vibrant atmosphere, exceptional food quality, and outstanding customer service. With a focus on delivering a memorable dining experience, the company has established itself as a leader in the casual dining segment, bringing together great food, sports entertainment, and a welcoming environment. As a growing restaurant chain, Big City Wings emphasizes a mission centered on hospitality, quality, and community engagement, striving to create a fun and dynamic workspace for its employees while consistently delighting guests.
The role of the Restaurant Manager at Big City Wings is pivotal to the daily o... Show More
The role of the Restaurant Manager at Big City Wings is pivotal to the daily o... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in restaurant management or a related field
- Ability to work all days of the week including weekends and holidays
- Must have knowledge of health safety and alcohol regulations
- Strong organizational and multitasking skills
- Ability to lift up to 50 pounds and work standing for long periods
- Excellent problem-solving and leadership skills
- Effective communication skills
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or related hospitality role
- Strong leadership and team management skills
- Knowledge of food safety and sanitation standards
- Excellent communication and interpersonal abilities
- Ability to manage budgets and financial reports
- Familiarity with health and safety regulations
- Skilled in conflict resolution and customer service
- Proficient with point of sale (POS) systems and inventory management
- Ability to work flexible hours including weekends and holidays
Job Duties
- Promote work and act in a manner consistent with the mission of Big City Wings
- Effectively delegate work manage timelines and meet deadlines
- Ensure all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on time
- Monitor compliance with health and fire regulations regarding food preparation serving and building maintenance
- Achieve company objectives in sales service quality appearance of facility sanitation and cleanliness through training of employees and creating a positive productive working environment
- Monitor food preparation methods portion sizes garnishing and presentation to ensure food is prepared and presented acceptably
- Ensure compliance with federal state county and municipal regulations pertaining to health safety alcohol sales and labor requirements
- Control cash and other receipts by adhering to cash handling and reconciliation procedures
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality service or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Ensure all products are received in correct unit count and condition and deliveries comply with restaurant policies
- Review financial statements sales or activity reports and other performance data to measure productivity goal achievement or to identify cost reduction or program improvement areas
- Schedule and receive food and beverage deliveries checking delivery contents to verify product quality and quantity
- Monitor budgets payroll records and review financial transactions to ensure expenditures are authorized and budgeted
- Maintain food and equipment inventories keeping inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking clearing tables and serving when necessary
- Keep records required by government agencies regarding sanitation or food subsidies
- Organize and direct worker training programs resolve personnel problems make hiring and termination decisions and evaluate employee performance
- Administer prompt fair and consistent corrective action for violations of company policies rules and procedures
- Order and purchase supplies
- Review work procedures and operational problems to improve service performance or safety
- Assess staffing needs and recruit staff
- Arrange for equipment maintenance repairs and coordinate services such as waste removal and pest control
- Track number type and cost of items sold to determine unpopular or less profitable items
- Create the best game day atmosphere for special events
- Attend all scheduled management meetings and offer suggestions for improvement
- Coordinate with and assist fellow employees to meet guests needs and support restaurant operations
- Fill-in for fellow employees to ensure guest service standards and efficient operations
- Maintain communication with team and upper management via email text group message or verbally
- Ensure food handler TABC and required paperwork are submitted and maintained digitally
- Move tables chairs and highchairs regularly to accommodate guests needs
- Carry trays from kitchen window to front counter dining room or parking lot as needed
- Refill ice bins refill beverages clean restrooms bus tables and perform other restaurant functions as needed
- Must typically be able to work in standing position for long periods and lift up to 50 pounds
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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