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TPG Hotels & Resorts

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule

Job Description

The Residence Inn Tulsa is a well-established hotel offering extended-stay accommodations designed to provide guests with the comforts of home alongside the amenities of a full-service hotel. Part of the Marriott International family, Residence Inn Tulsa specializes in catering to business travelers, families, and long-term guests looking for spacious suites, flexible living spaces, complimentary breakfast, and convenient access to Tulsa’s business and entertainment hubs. The hotel operates 24 hours a day and 7 days a week, ensuring guests receive exceptional service regardless of the hour, whether they are visiting for business or leisure. Management at Residence Inn Tulsa prides itself... Show More

Job Requirements

  • High school education
  • degree in hotel management, business, or related major preferred
  • five years of hotel management experience
  • familiarity with hospitality industry standards
  • ability to work flexible hours including evenings and weekends
  • strong communication skills
  • ability to stand and walk for extended periods
  • ability to lift up to 50 pounds
  • ability to handle stressful situations effectively
  • knowledge of safety and emergency procedures

Job Qualifications

  • High school diploma
  • degree in hotel management, business, or related field preferred
  • advanced knowledge of housekeeping and hotel services
  • five or more years of related hotel management experience
  • knowledge of accounting and budgeting
  • strong leadership and decision-making skills
  • excellent communication and interpersonal skills
  • ability to manage multiple priorities in a fast-paced environment
  • proficiency in conflict resolution and staff development

Job Duties

  • Assist the general manager in overseeing hotel operations including guest services, engineering, rooms, food and beverage, accounting, and human resources
  • direct staff schedules to ensure adequate coverage and manage the budget
  • resolve guest complaints to maintain satisfaction
  • recruit, hire, train, and develop staff
  • manage the annual budget, business plan, and financial objectives
  • promote life safety and risk management programs
  • oversee property maintenance and cleanliness programs
  • maintain compliance with brand standards and regulations
  • lead and motivate associates to achieve company goals
  • conduct regular staff meetings
  • perform administrative duties including reporting and special projects

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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