Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Great pay
flexible schedules
Exciting work environment
Career growth opportunities
employee recognition programs

Job Description

Buffalo Wild Wings (BWW) is a leading casual dining restaurant and sports bar franchise renowned for its wide variety of wings, diverse beer selection, and vibrant sports viewing experience. Established as a favorite local hangout spot and a destination for sports fans and food lovers alike, BWW prides itself on delivering an engaging and fun atmosphere for guests of all ages. With numerous locations across the country, the chain combines flavorful menu offerings with high-energy entertainment, making it an iconic place for social gatherings, celebrations, and casual dining. The company fosters an environment that values team spirit, customer satisfaction, and... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years supervisory or management experience in a restaurant
  • Valid driver’s license
  • Reliable transportation
  • Ability to work flexible hours
  • Good written and verbal communication skills
  • Ability to work in a fast-paced environment

Job Qualifications

  • General knowledge of labor laws, health codes, safe food handling and sanitation
  • High school diploma or equivalent, Bachelor’s degree a plus
  • Leadership skills with ability to supervise, train and motivate restaurant personnel
  • 2-3 years supervisory or management experience from a restaurant, familiar with FOH and BOH/Kitchen management
  • Ability to work with a high degree of independence and discretion
  • Ability to work flexible hours
  • Good written, verbal, math and interpersonal skills
  • Valid drivers license with reliable transportation
  • Ability to work in a fast-paced environment

Job Duties

  • Manage restaurant FOH and BOH
  • Assist the Restaurant General Manager in leading the restaurant management team
  • Instruct, train, coach and develop the restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
  • Assist the Restaurant General Manager with the overall recruiting and hiring of hourly employees
  • Ensure the appropriate staffing of restaurant team to maximize customer service and sales efforts
  • Work to maximize sales and profits within the restaurant
  • Responsible for all cash controls and enforcement of Company policies
  • Prepare and execute local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
  • Ensure that all safety and security procedures are followed within the restaurant
  • Resolve customer complaints and train team in resolving restaurant issues

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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