Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Tucson, AZ is a well-recognized extended stay hotel brand that focuses on delivering comfortable, affordable, and convenient lodging experiences for both short-term and long-term guests. Part of the hotel management and consulting network, WoodSpring Suites is dedicated to maintaining high standards of hospitality, guest satisfaction, and operational excellence. The company values a culture that balances hard work with respect for personal life and fosters opportunity for career growth within a small but efficient team of professionals. At WoodSpring Suites in Tucson, the team is passionate about creating a welcoming environment where guests feel at home and employees... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in a leadership role within hotel operations
- proficiency in computer applications relevant to hotel management
- ability to handle multiple tasks and lead a team effectively
- strong communication skills
- physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, or pull up to 20lbs regularly and occasionally up to 50lbs
- flexible and able to cover shifts as needed
- willingness to follow property emergency procedures and safety protocols
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns swiftly
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping and daily completion of laundry and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure security needs are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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