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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,406.00 - $62,906.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

LivAway Suites in Syracuse, NY is a distinguished hospitality establishment managed by Hotel Management & Consulting, Inc., known for delivering exceptional guest experiences and fostering a supportive work environment. Our brand is committed to high standards of cleanliness, guest satisfaction, and operational excellence, making us a preferred choice among travelers and corporate clients. As a boutique hotel operation, we combine local community engagement with professional management to create a lodging experience that is both memorable and comfortable. Our location in Syracuse allows us to serve a diverse group of visitors, from business professionals to tourists, providing all the amenities expected... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in hotel leadership
  • proficient in computer applications
  • excellent communication skills
  • ability to train and lead staff
  • strong organizational and problem-solving skills
  • physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting
  • ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house
  • proficient computer skills
  • strong team building skills
  • excellent organizational and time management abilities
  • effective oral and written communication skills
  • proactive problem-solving abilities

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support to achieve team results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
  • monitor guest feedback and suggest amenities
  • ensure guest and property security
  • assign rooms for housekeeping
  • assist General Manager in room inspections
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build relationships with competitive properties, organizations, and clients
  • lead guest sales and marketing initiatives
  • assist with housekeeping and laundry duties
  • cover employee shifts as needed
  • know and follow emergency procedures
  • ensure security needs
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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