Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
LivAway Suites in Scarborough, ME, operated by Hotel Management & Consulting, Inc., is a hospitality-focused establishment committed to providing exceptional accommodations and guest experiences. This hotel is part of a company that prides itself on fostering a performance-based culture where dedication and hard work are balanced with respect for employees' personal lives. The company maintains a small, efficient team of hospitality professionals, ensuring a collaborative and supportive work environment where every team member is valued and encouraged to grow. Equal opportunity and advancement are based on merit, promoting fairness and inclusivity in the workplace.
The role of Assistant Gener... Show More
The role of Assistant Gener... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within community to promote property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as needed
- Follow property emergency procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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