Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Employee Discounts
Professional Development
Job Description
The Courtyard by Marriott Houston Rice University is a renowned hotel located strategically between the Houston Medical Center and Downtown Houston, making it a prime destination for both business and leisure travelers. As part of the globally recognized Marriott brand, this hotel prides itself on providing exceptional guest experiences and fostering professional growth within its team. The property boasts a vibrant work environment supported by a dynamic and motivated staff, contributing to its impressive recognition, including the prestigious 2021 TripAdvisor Travelers' Choice Award. With easy access to world-class medical institutions such as M.D. Anderson, as well as Houston's top attractions... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- prior experience in hotel management or hospitality industry
- excellent leadership capabilities
- strong verbal and written communication skills
- ability to work flexible hours including weekends and holidays
- proficiency with hotel management systems
- capacity to manage multiple tasks simultaneously under pressure
- commitment to delivering high standards of customer service
Job Qualifications
- Bachelor’s degree in hospitality management or a related field preferred
- experience in hotel operations management
- proven track record in sales support and business development
- strong leadership and people management skills
- excellent communication and interpersonal abilities
- knowledge of hotel management software such as PMS and POS
- ability to multitask and prioritize effectively
- strong problem-solving and conflict resolution capabilities
- customer service excellence with a guest-first mindset
- financial acumen including budgeting and forecasting
Job Duties
- Oversee daily hotel operations ensuring departments function efficiently and meet service standards
- actively support sales efforts by prospecting and maintaining group and negotiated business
- assist in hiring, training, and managing staff to ensure a motivated team
- handle guest complaints, resolve issues, and maintain high customer satisfaction
- ensure compliance with health, safety, and regulatory requirements including brand standards
- collaborate with sales team to promote the property and increase occupancy and revenue
- act as General Manager in their absence making critical decisions and ensuring seamless operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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