Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Louisville, IN is a part of Hotel Management & Consulting, Inc., a company dedicated to providing superior hospitality services while fostering a supportive and performance-driven work environment. WoodSpring Suites is known for its commitment to offering comfortable, extended-stay accommodations catering to traveling professionals, families, and anyone seeking quality lodging with a home-like atmosphere. The brand emphasizes personalized service, maintaining high standards of cleanliness, and cultivating strong community relations to enhance the guest experience consistently.
Hotel Management & Consulting, Inc. operates with a lean and efficient team of hospitality professionals, creating a dynamic workplace where each employee's co... Show More
Hotel Management & Consulting, Inc. operates with a lean and efficient team of hospitality professionals, creating a dynamic workplace where each employee's co... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in property management system (PMS)
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always 'Guest Ready' by maintaining high standards of cleanliness and addressing guest concerns promptly
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping tasks as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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