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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

LivAway Suites in Scarborough, ME, is a distinguished hospitality establishment known for its commitment to delivering exceptional guests experiences through high-quality service, comfortable accommodations, and a team-oriented culture. As part of the broader network managed by Hotel Management & Consulting, Inc., LivAway Suites offers a warm and welcoming environment that prioritizes guest satisfaction, operational excellence, and continuous growth in the hospitality industry.

Hotel Management & Consulting, Inc. is seeking an experienced and dynamic Assistant General Manager to join their team at LivAway Suites. This role is ideal for an energetic leader passionate about hospitality, team development, and operational leadership. ... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
  • Strong team building and communication skills
  • Flexible to cover employee shifts when needed
  • Knowledge of property emergency procedures

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational and time management abilities
  • Effective oral and written communication skills
  • Proactive problem-solving skills

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure hotel is guest ready by maintaining cleanliness standards
  • Address guest concerns and monitor guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms for housekeeping and assist GM in room inspections
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within local community to promote property
  • Build relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives
  • Assist with housekeeping duties and laundry when needed
  • Cover employee shifts as needed
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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