Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Tucson, AZ, under the administration of Hotel Management & Consulting, Inc., is a prominent extended-stay hotel known for providing affordable, comfortable accommodations to guests who require longer-term lodging options. WoodSpring Suites prides itself on combining the convenience of a hotel with the comforts of home, offering a wide range of amenities that cater to the needs of business travelers, families, and relocating individuals. The company fosters a welcoming and supportive environment for both guests and employees, focusing on delivering exceptional service and maintaining high standards of hospitality. With a strong reputation in the Tucson area for quality... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in hotel leadership including front desk and back-of-house operations
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Qualifications
- Minimum one year of experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in property management system (PMS), complete weekly labor tracker, manage payment due reports, post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high cleanliness standards and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to housekeeping and assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping and daily laundry duties as needed
- cover employee shifts to ensure operational continuity
- follow property emergency procedures and ensure security needs are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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