Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites, located in Louisville, IN, is part of a leading brand in the extended-stay hotel sector, committed to providing comfortable, affordable, and convenient accommodations for travelers. The establishment prides itself on delivering exceptional hospitality with a focus on guest satisfaction and operational excellence. WoodSpring Suites caters to a diverse clientele, including business travelers, families, and individuals seeking longer-term lodging solutions, all within a welcoming and service-oriented environment.
Hotel Management and Consulting, the company behind this opportunity, is actively seeking an experienced Assistant General Manager to join their dynamic team at WoodSpring Suites Louisville. This position offers an exciting op... Show More
Hotel Management and Consulting, the company behind this opportunity, is actively seeking an experienced Assistant General Manager to join their dynamic team at WoodSpring Suites Louisville. This position offers an exciting op... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns promptly
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure security needs of property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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