Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites, located in Mission, KS, is a part of Hotel Management & Consulting, a company dedicated to providing exceptional hospitality services through a team of committed professionals. WoodSpring Suites is renowned for its comfortable extended-stay accommodations catering to travelers, business professionals, and families seeking a home-like environment while away from home. The brand focuses on delivering excellent customer service, clean and well-maintained facilities, and a supportive community atmosphere for both guests and employees. As a company that values merit-based advancement, personal growth, and work-life balance, Hotel Management & Consulting fosters a culture where hard work is recognized and rewarded.... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in hotel leadership
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- Proficient computer skills
- Strong communication skills
- Ability to work flexible hours
- Must be a proactive problem solver
- Willingness to cover shifts as needed
- Must comply with company policies including drug-free workplace rules
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management
- Strong problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist General Manager in inspecting rooms
- Manage inventory and check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives
- Assist housekeeping with rooms, laundry, and public space needs
- Cover employee shifts as needed
- Follow property emergency procedures
- Carry out other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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