Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,406.00 - $62,906.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Flexible pay options
Job Description
LivAway Suites in Syracuse, NY, is a distinguished entity within the hospitality industry managed by Hotel Management and Consulting, Inc. The company is renowned for its commitment to excellence in hotel management and consulting services, operating with a mission to deliver superior guest experiences and foster a professional yet supportive workplace culture. This establishment is recognized for its robust performance-based culture that harmonizes hard work with respect for personal life, ensuring employees are valued and given ample opportunity for career advancement based on merit. Amidst a small, efficient team of dedicated hospitality professionals, LivAway Suites thrives on delivering outstanding service... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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