Assistant General Manager

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,406.00 - $62,906.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

DailyPay access

Job Description

LivAway Suites in Syracuse, NY, is seeking an Assistant General Manager to join their team under the umbrella of Hotel Management & Consulting, Inc. This company is recognized for its commitment to excellence in hospitality and service. Specializing in the hotel industry, Hotel Management & Consulting provides leadership that blends high standards in guest services with a culture of respect and professional growth. They operate with a tight-knit team of hospitality experts aiming to create memorable guest experiences and foster an inclusive workplace environment. The company strongly supports equal opportunity and advancement based on performance.

The role of Assi... Show More

Job Requirements

Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
proficient computer skills
ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
ability to regularly lift, push, pull up to 20lbs and occasionally up to 50lbs
excellent organizational, time management, and problem-solving abilities
effective oral and written communication skills
proactive problem solver
willingness to work flexible hours including covering shifts

Job Qualifications

Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
proficient computer skills
strong team building skills
excellent organizational, time management, and problem-solving abilities
effective oral and written communication skills
proactive in problem-solving

Job Duties

Train and provide guidance to staff
discuss staff performance discrepancies and training needs with General Manager
attend and lead staff huddles
provide hands-on support and guidance to ensure outstanding team results
post checks in PMS
complete weekly labor tracker
manage payment due reports
post paid outs and receipts
ensure the hotel is guest ready by maintaining high cleanliness standards
swiftly address guest concerns
monitor and follow up on guest feedback
suggest and sell amenities
ensure guest and property security
assign rooms to housekeeping and assist GM in inspecting rooms
manage inventory
check property email
build relationships with vendors and guests
foster teamwork
network within the local community to promote the property
build relationships with competitive properties, local organizations, and key clients
lead in-house guest sales and marketing initiatives
assist with housekeeping and laundry duties as needed
cover employee shifts to ensure operational continuity
know and follow property emergency procedures
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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