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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access

Job Description

LivAway Suites, located in Smyrna, TN, is a prominent hospitality establishment dedicated to providing guests with exceptional lodging experiences. As a part of Hotel Management & Consulting Inc., LivAway Suites prides itself on a culture that champions performance excellence and values the balance between professional dedication and personal wellbeing. The company operates with a team of passionate hospitality professionals committed to upholding high standards of service, cleanliness, and guest satisfaction. At LivAway Suites, the emphasis on career growth and equal opportunity makes it an ideal workplace for individuals who seek to advance their skills in a supportive environment. The employment... Show More

Job Requirements

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems
  • Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports
  • Post paid outs and receipts
  • Ensure the hotel is always Guest Ready by maintaining high standards of cleanliness
  • Swiftly address any guest concerns
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping
  • Aide General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed
  • Complete daily laundry duties and public space needs
  • Cover employee shifts as needed to ensure operational continuity
  • Know and follow property emergency procedures
  • Ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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