Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $25.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
free employee parking
Paid vacation
sick days
new child leave
personal day
Free room nights
discounted room rates
Discounts at various retailers
401K Program
company match
Employee stock purchase plan
free colleague meals
opportunities for career growth
Job Description
Hyatt is a globally recognized hospitality company committed to delivering exceptional guest experiences and fostering a sense of belonging among its guests and employees. Renowned for its dedication to hospitality, Hyatt operates a diverse portfolio of hotels and resorts worldwide, including the upscale Hyatt Place brand. Hyatt places great emphasis on creating welcoming environments where guests feel at home regardless of their location, making travel more connected, human, and sustainable. The culture at Hyatt encourages individuality and career growth, with a firm belief that hospitality is more than just a job – it is a fulfilling career for those who... Show More
Job Requirements
- 2-3 years of experience in hotel management, preferably in an Assistant General Manager or similar role
- Strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance
- Exceptional leadership and team-building skills
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict-resolution abilities
- Proficiency in hotel management software, i.e. Opera and Microsoft Office Suite
- Flexible and adaptable, able to thrive in a dynamic, fast-paced environment
- Ability to work varied hours, including nights, weekends, and holidays
- Previous experience in sales and marketing within the hotel industry
- Experience in managing budgets and financial reports
Job Qualifications
- 2-3 years of experience in hotel management, preferably in an Assistant General Manager or similar role
- Strong understanding of hotel operations, including front desk, housekeeping, food and beverage, and maintenance
- Exceptional leadership and team-building skills with the ability to motivate and develop staff
- Excellent communication and interpersonal skills, both with guests and colleagues
- Strong problem-solving and conflict-resolution abilities
- Proficiency in hotel management software, i.e. Opera and Microsoft Office Suite
- Flexible and adaptable, able to thrive in a dynamic, fast-paced environment
- Previous experience in sales and marketing within the hotel industry
- Experience in managing budgets and financial reports
Job Duties
- Assist in overseeing the daily operations of the hotel, including guest services, housekeeping, front office, food and beverage, and maintenance
- Ensure that the highest standards of guest satisfaction are consistently met by handling guest concerns and ensuring the hotel maintains a welcoming atmosphere
- Supervise and motivate staff, providing coaching and support
- Foster a positive team culture and maintain employee engagement
- Assist in budgeting, forecasting, and financial planning
- Help manage operating costs and maximize revenue through effective hotel management practices
- Hire, train, and evaluate hotel employees
- Encourage career growth and development through ongoing training and mentorship
- Ensure all hotel operations comply with company policies and standards, health and safety regulations, and local laws
- Work alongside the Sales team to promote the hotel's services and increase booking rates
- Assist the General Manager in preparing monthly reports, including revenue, occupancy rates, guest satisfaction scores, and other performance metrics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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