Island View Casino Resort logo

Assistant Front Services Manager

Job Overview

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Compensation

Type:
Salary
Rate:
Range $45,800.00 - $64,700.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Life insurance

Job Description

Our esteemed hotel is committed to providing unparalleled guest experiences through impeccable service and attention to detail. Recognized as a leader in the hospitality industry, we pride ourselves on fostering a warm, welcoming environment for both guests and employees. Our dedication to excellence extends across every department, where teamwork, professionalism, and guest satisfaction are paramount. We continuously invest in our staff's growth to ensure that our services meet the highest standards expected by discerning travelers from around the world.

The role of Front Services Assistant Manager is a pivotal position within our hotel's operational hierarchy, focusing primarily on manag... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in hospitality or customer service roles
  • Demonstrated leadership ability
  • Strong organizational skills
  • Ability to work flexible hours including weekends and holidays
  • Valid driver’s license
  • Professional appearance and demeanor

Job Qualifications

  • Previous experience in hospitality management or related field
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to train and develop staff effectively
  • Knowledge of front service operations
  • Proficient in handling internal communications
  • Problem-solving and conflict resolution skills

Job Duties

  • Manage bell, valet parking, and transportation staff
  • Assist Front Services Manager with recruiting, hiring, training, and development
  • Maintain high levels of service expected by hotel management
  • Ensure high productivity of all employees
  • Send and respond to internal communications with staff and stakeholders promptly
  • Implement and maintain training for new personnel
  • Motivate and direct bell, valet, and transportation teams

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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