Job Overview
Compensation
Type:
Salary
Rate:
Range $45,800.00 - $64,700.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible Schedule
Job Description
The Front Services Assistant Manager plays a crucial role in maintaining exceptional guest and employee satisfaction at a hotel. This position involves overseeing essential service areas including the Bell staff, Valet Parking, and Transportation teams. The establishment is a hospitality venue committed to delivering outstanding guest experiences through professional and efficient front services. By managing these groups effectively, the Front Services Assistant Manager ensures that guests receive prompt and courteous assistance from arrival to departure, enhancing overall satisfaction and loyalty.
This role requires a dynamic individual capable of supporting the Front Services Manager in various administrative and operational functions. Key res... Show More
This role requires a dynamic individual capable of supporting the Front Services Manager in various administrative and operational functions. Key res... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or similar customer service roles
- Ability to handle multiple tasks and manage a team
- Strong organizational and communication skills
- Flexibility to work various shifts including weekends and holidays
- Ability to work under pressure in a fast-paced environment
Job Qualifications
- Experience in hospitality or front services management
- Strong leadership and team motivation skills
- Ability to conduct training and staff development
- Excellent communication and interpersonal skills
- Proficiency in managing multiple service areas
- Knowledge of hotel operations and guest service standards
Job Duties
- Manage areas of bell, valet parking, and transportation staff
- Assist Front Services Manager with recruiting, hiring, training, and development
- Maintain high level of service expected by hotel management
- Ensure high productivity of all employees
- Send and respond to internal communications with staff, including human resources and department stakeholders
- Implement and maintain training of new personnel and developmental training of all staff
- Direct and motivate all bell, valet and transportation staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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