Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Professional development programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to quality, memorable guest experiences, and diverse portfolio of brands. Among its esteemed collections, the Autograph Collection stands out as a unique group of four and five-star independent hotels, each characterized by its originality, bold character, and the distinct ability to offer travelers a personalized experience. These hotels appeal to travelers who seek more than just a place to stay; they attract individuals who view travel as an opportunity to craft their personal narrative and seek settings that reflect their individual style and adventurous spirit.... Show More
Job Requirements
- high school diploma or ged
- minimum 2 years experience in guest services or front desk or related area
- or 2-year degree from accredited university in hotel and restaurant management, hospitality, business administration, or related major
- ability to lead and manage employees
- strong communication skills
- capability to resolve guest issues effectively
- understanding of front office policies and procedures
- commitment to high standards of customer service
Job Qualifications
- high school diploma or ged with 2 years experience in guest services, front desk, or related area
- or 2-year degree in hotel and restaurant management, hospitality, business administration, or related major
- strong interpersonal and communication skills
- demonstrated leadership and integrity
- ability to handle guest complaints and disputes
- knowledge of front office operations
- proficient in managing teams
- excellent hospitality skills
Job Duties
- supporting management of front desk team
- monitoring and supporting progress toward guest services and front desk goals
- ensuring exceptional customer service
- managing projects and policies
- providing information to supervisors and co-workers
- analyzing information and evaluating results to solve problems
- functioning in place of the front office manager in his/her absence
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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