Job Overview
Compensation
Type:
Salary
Rate:
Range $73,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Employee wellness programs
Job Description
Our establishment is a reputable hotel dedicated to providing exceptional service and memorable experiences for our guests. With a commitment to hospitality and guest satisfaction, we pride ourselves on maintaining a welcoming and professional atmosphere that exceeds expectations at every interaction. As a prominent player in the hospitality industry, our hotel offers a range of amenities and enjoys a strong reputation among travelers and local visitors alike, focusing on comfort, convenience, and customer care. We foster a collaborative and dynamic workplace environment where employees are encouraged to grow and develop their skills while contributing to the overall success of the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in front office or hospitality management preferred
- Proficiency with hotel management software such as MICROS
- Ability to work varying schedules to meet business needs
- Strong problem-solving skills
- Ability to manage and motivate a team
- Excellent interpersonal skills
Job Qualifications
- High work ethic
- Self-initiative
- Independent judgment
- Strong leadership skills
- Excellent communication skills
- Ability to maintain focus and attention to task
- Enjoy working as part of a team providing great guest experiences
Job Duties
- Anticipate guest needs and respond promptly
- Acknowledge all guests and maintain positive guest relations at all times
- Greet and communicate cordially with guests
- Promptly and professionally check guests in and out of the hotel
- Ensure proper staffing levels of front office associates including interviewing and hiring
- Supervise, train and schedule front desk agents, supervisors, guest service aides, concierge, bell staff and PBX operators
- Resolve guest complaints ensuring guest satisfaction
- Manage guest resolution process with investigation and creative problem solving
- Accurately manage and operate the MICROS system including all daily and infrequent transactions
Restaurants and hotels use OysterLink to hire.
Job Location
You may be also interested in: