Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $29.33
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Sheraton Birmingham Hotel, a proud member of Marriott International, is a renowned hotel located in Birmingham, Alabama. Part of a global network of over 400 communities, Sheraton Hotels & Resorts has been a place for guests and associates to gather, connect, and create meaningful experiences since 1937. The hotel is known for its commitment to exceptional guest service, clean and comfortable accommodations, and a welcoming atmosphere where diversity and inclusion are valued. Being part of Marriott International, Sheraton offers associates a dynamic work environment where talent is nurtured, and career growth is encouraged within a vast portfolio of brands.
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Job Requirements
- High school diploma or GED
- Three years experience in guest services, front desk, housekeeping, or related area
- OR two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- One year experience in guest services, front desk, housekeeping, or related area
- Ability to open and close shifts
- Competency in using room operations reports
- Understanding of night audit procedures
- Ability to manage staff schedules
- Effective communication skills
- Willingness to comply with loss prevention policies
Job Qualifications
- High school diploma or GED
- Three years experience in guest services, front desk, housekeeping, or related area
- OR two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- One year experience in guest services, front desk, housekeeping, or related area
- Knowledge of night audit procedures
- Understanding of loss prevention policies
- Strong communication and leadership skills
Job Duties
- Open and close front desk shifts and housekeeping shifts ensuring completion of assigned checklists
- Run and review critical information in room operations reports
- Manage supplies and uniforms for employees
- Schedule employees effectively to match business needs
- Investigate employee and guest accidents
- Handle guest feedback and complaints professionally
- Use budgets and financial reports to assist in managing room operations
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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