Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
100% company-paid medical coverage
100% company-paid dental coverage
100% company-paid vision coverage
Paid Time Off
Complimentary employee meals
complimentary car parking onsite
complimentary bicycle parking onsite
bus transit reimbursement
complimentary dry cleaning for business attire
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
retirement plan with 4% company match
Job Description
The Peninsula Beverly Hills is an esteemed luxury hotel known for its award-winning reputation in the hospitality industry. The hotel prides itself on delivering an unparalleled level of service and comfort to its guests, creating a unique experience that combines luxury, warmth, and personalized attention. Situated in the heart of Beverly Hills, this establishment offers a diverse multi-outlet property that caters to high-end clientele seeking exceptional accommodation, dining, and amenities. As part of a globally recognized hotel group, The Peninsula Beverly Hills exemplifies the highest standards in luxury hospitality and guest satisfaction, making it a premier destination for both leisure... Show More
Job Requirements
- Minimum of 2 to 3 years of leadership experience in front office
- experience in luxury hotel or luxury customer service environment
- strong communication skills
- pleasing personality
- open and flexible schedule including weekends, overnight shifts, and holidays
- proficiency with Opera, Hotsos, Microsoft Office
Job Qualifications
- Minimum of 2 to 3 years of experience and background in a leadership position in Front Office Department
- experience in a luxury hotel or other luxury customer service environment
- strong engagement and communication skills with pleasing personality
- proficiency with Opera, Hotsos, Microsoft Office
- open and flexible schedule with ability to work on weekends, overnight shifts, and holidays
Job Duties
- Work well in a team environment
- ensure efficient provision of Front Office Service
- handle staff issues and training
- handle guest complaints and requests with appropriate follow up and resolution
- exemplify our unique and highly personalized approach to service providing that “feeling of family” for our guests
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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