Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,304.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary hotel room nights
Discounted colleague rate
Friends and family room rates worldwide
Discounted food and beverage
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Highly competitive salaries
Incentives
training and professional development
Retail Discounts
Tuition Reimbursement
Job Description
Andaz Napa, part of the World of Hyatt Lifestyle Brand, is a renowned luxury hotel that stands out for its commitment to providing guests with genuine hospitality through caring and attentive colleagues. Located in the vibrant Napa Valley, this upscale hotel offers a unique blend of modern design, local culture, and personalized service that creates meaningful and memorable experiences for every guest. The hotel prides itself on fostering an environment that encourages independence, creativity, and free-thinking among its team members, creating a workplace culture that is both dynamic and rewarding. As part of the Hyatt family, Andaz Napa benefits from... Show More
Job Requirements
- Previous front office or hotel operations experience required
- Supervisory or leadership experience in hospitality strongly preferred
- Strong customer service and guest relations skills
- Ability to lead, train, and develop front office team members
- Solid cash handling and financial accuracy skills
- Excellent communication and interpersonal skills
- Proficiency with property management systems and basic computer applications
- Strong problem-solving and decision-making abilities
- Ability to multitask in a fast-paced environment
- Flexible schedule including weekends, holidays, and varied shifts
- Professional appearance and adherence to brand standards
Job Qualifications
- Previous front office or hotel operations experience
- Supervisory or leadership experience in hospitality
- Strong customer service and guest relations skills
- Ability to lead, train, and develop front office team members
- Proficiency with property management systems and basic computer applications
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
Job Duties
- Oversee front office operations including staffing and cash handling
- Provide training, development, and scheduling for front office team members
- Ensure exceptional guest service and resolve guest issues promptly
- Maintain financial accuracy and handle cash transactions with integrity
- Supervise daily activities and performance of front office associates
- Utilize property management systems and basic computer applications effectively
- Collaborate with other hotel departments to enhance overall guest experience
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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