Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,304.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary hotel room nights
Discounted colleague rate and friends and family room rates worldwide
Discounted food and beverage when staying at Hyatt hotels worldwide
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
highly competitive salaries and incentives
Excellent training and professional development
Retail Discounts
Tuition reimbursement up to $1,000 a year
Opportunities to work around the world with Hyatt Hotels and Resorts
Job Description
Andaz Napa, part of the prestigious World of Hyatt Lifestyle Brand, is a luxury boutique hotel known for delivering unique, authentic hospitality experiences that combine independent spirit with thoughtful service. Located in the heart of Napa Valley, this establishment offers guests an environment filled with artistic flair and vibrant local culture. As one of the most exciting destinations under the Hyatt umbrella, Andaz Napa marries the charm of a boutique hotel with the trusted reputation and global standards of Hyatt. The hotel takes pride in its caring and attentive staff who strive to provide exceptional and meaningful guest experiences through... Show More
Job Requirements
- Previous front office or hotel operations experience required
- Supervisory or leadership experience in hospitality strongly preferred
- Strong customer service and guest-relations skills
- Ability to lead, train and develop front office team members
- Solid cash-handling and financial accuracy skills
- Excellent communication and interpersonal skills
- Proficiency with property management systems and basic computer applications
- Strong problem-solving and decision-making abilities
- Ability to multitask in a fast-paced environment
- Flexible schedule including weekends, holidays and varied shifts
- Professional appearance and adherence to brand standards
Job Qualifications
- Previous front office or hotel operations experience
- Supervisory or leadership experience in hospitality
- Strong customer service and guest-relations skills
- Ability to lead, train and develop team members
- Proficiency with property management systems and basic computer applications
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
Job Duties
- Oversee front office operations including staffing, cash handling and guest services
- Train, develop and schedule front office team members
- Ensure exceptional guest experience through attentive service
- Manage financial accuracy and cash handling procedures
- Address and resolve guest concerns effectively
- Coordinate with other departments to maintain smooth hotel operations
- Maintain professional appearance and uphold brand standards
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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