Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Night Shifts
Benefits
competitive salary
Paid Time Off
Health Insurance
Employee Development Programs
performance bonuses
Retirement Plan
work-life balance initiatives
Job Description
This esteemed hospitality organization is dedicated to providing exceptional guest experiences through impeccable service and operational excellence. As a well-established hotel, it prides itself on maintaining the highest standards of quality and guest satisfaction. With a commitment to both guest comfort and employee development, the company fosters a dynamic work environment where professionalism, teamwork, and guest-centric values are paramount. Operating in the competitive hospitality industry, this hotel continually adapts to market demands to optimize profitability while delivering memorable guest stays.
The role offered is a key leadership position within the hotel’s guest services department, encompassing oversight across various critica... Show More
The role offered is a key leadership position within the hotel’s guest services department, encompassing oversight across various critica... Show More
Job Requirements
- Bachelor’s degree in Management, Hotel Administration, Business or related field
- Minimum 1 year experience in night audit
- Minimum 2 years experience in front desk operations
- Equivalent combination of education and experience
Job Qualifications
- Bachelor’s degree in Management, Hotel Administration, Business or related field
- Minimum 1 year experience in night audit
- Minimum 2 years experience in front desk operations
- Equivalent combination of education and experience
- Strong leadership and supervisory skills
- Effective communication and interpersonal abilities
- Proficiency in hotel management software
- Ability to manage financial and operational planning
- Customer service excellence
Job Duties
- Supervise and lead front desk and supporting departments
- hire, terminate, evaluate performance, train, and develop staff
- Schedule staff according to labor standards and forecasted occupancy
- Maintain department daily and weekly payroll
- Maintain standards of guest service quality
- Contribute to hotel profitability and guest satisfaction
- Achieve budgeted revenues and maximize profitability of guest services
- Develop short term and long term financial and operational plans
- Manage reservation function to maintain occupancy and average daily rate
- Maintain credit control and security procedures
- Receive and resolve guest complaints
- Ensure staff use guest interaction skills
- Reward employees meeting or exceeding expectations
- Perform other duties as assigned
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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