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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Complimentary Meals
complimentary parking
bus transit reimbursement
Retirement Plan
Job Description
The Peninsula Beverly Hills is part of an award-winning luxury hotel group renowned for its exceptional hospitality and personalized service. This prestigious property offers a diverse and vibrant environment where guests experience a unique blend of comfort, elegance, and the utmost attention to detail. The Peninsula Beverly Hills prides itself on creating memorable stays by combining classic luxury with modern amenities. As a luxury hotel, it operates multiple outlets and services that cater to discerning clientele who expect nothing less than excellence in every interaction.
The role of Assistant Front Office Manager at The Peninsula Beverly Hills is a pivot... Show More
The role of Assistant Front Office Manager at The Peninsula Beverly Hills is a pivot... Show More
Job Requirements
- strong engagement and communication skills with pleasing personality
- minimum of 2 to 3 years of experience and background in a leadership position in front office department
- experience in a luxury hotel or other luxury customer service environment
- an open and flexible schedule with the ability to work on the weekends, overnight shifts, and holidays when necessary
- proficient with Opera, Hotsos, Microsoft Office
Job Qualifications
- minimum of 2 to 3 years of experience and background in a leadership position in front office department
- experience in a luxury hotel or other luxury customer service environment
- proficient with Opera, Hotsos, Microsoft Office
Job Duties
- work well in a team environment
- ensure efficient provision of front office service
- handle staff issues and training
- handle guest complaints and requests with appropriate follow up and resolution
- exemplify a unique and highly personalized approach to service providing that feeling of family for guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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