Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,750.00 - $67,050.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Tuition Reimbursement
Employee Discounts
Job Description
Hyatt is a globally recognized hospitality company committed to caring for its people and creating an inclusive environment that fosters personal and professional growth. Known for its luxury hotels and resorts worldwide, Hyatt places great emphasis on empathy, well-being, and community among its colleagues. This philosophy is deeply integrated into the company culture, making Hyatt not just a workplace but a place where employees are supported and valued. The company offers numerous benefits, competitive salaries, and continuous opportunities for development, aiming to build not just a career but a promising future for every team member.
The Assistant Front Office Man... Show More
The Assistant Front Office Man... Show More
Job Requirements
- High school diploma or equivalent
- at least one year supervisory experience in hospitality
- strong leadership and communication skills
- ability to manage teams effectively
- familiarity with front office operations
- customer service orientation
- problem-solving skills
- ability to work flexible hours
- basic financial acumen
- compliance with health and safety regulations
Job Qualifications
- At least one year experience in a supervisory role
- hotel experience required
Job Duties
- Supports and manages the Front Office while working with other hotel departments
- supervise, empower, lead, coach and motivate the team including Front Office Leads achieving exceptional guest service results and associate engagement
- assist the hotel in reaching top box service scores on Meeting Planner surveys by reviewing Group Resumes and Hysat verbatims
- proactively review staffing and equipment needs
- ensure coordination and execution of Guest Arrival and Departure experience
- assist with department scheduling and payroll
- perform daily walk-throughs to ensure safety and Hyatt Corporate standards
- develop ideas for special events and holiday functions
- monitor inventory, control purchasing, and manage supplier relationships
- coordinate with sales and events team to align execution for Meeting Planner arrival experience
- uphold impeccable standards of service for an exceptional guest experience
- work alongside Front Office Manager on lobby activations and Upselling program
- implement procedures to increase guest and employee satisfaction
- resolve customer complaints to maintain satisfaction and quality
- coach and counsel employees to reflect Hyatt service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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