Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Montage International is a renowned luxury hospitality company recognized for its commitment to delivering exceptional guest experiences across its portfolio of distinctive hotels and resorts. Known for its impeccable service standards, elegant accommodations, and innovative hospitality concepts, Montage International has created a culture that values passion, creativity, and dedication. The company prides itself on its core philosophy: 'do what you love,' encouraging employees to bring their unique talents and enthusiasm to their roles. This approach fosters an environment where employees can thrive, contribute meaningfully, and grow professionally within the luxury hospitality sector.
The role of Assistant Front Office Manag... Show More
The role of Assistant Front Office Manag... Show More
Job Requirements
- College degree preferred
- 2 to 3 years leadership experience in a luxury hotel
- exceptional guest recovery skills
- enjoy interacting with people in a fast paced environment
- excellent organizational and time management skills
- strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
- must possess a positive attitude
- must be willing to participate in a learning environment
- must integrate company values throughout all interactions
- must be able to quickly adapt and effectively use new software products
- must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Qualifications
- College degree preferred
- 2 to 3 years leadership experience in a luxury hotel
- exceptional guest recovery skills
- enjoy interacting with people in a fast paced environment
- excellent organizational and time management skills
- strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
- must possess a positive attitude
- must be willing to participate in a learning environment
- must integrate company values throughout all interactions
- must be able to quickly adapt and effectively use new software products
- must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Duties
- Effectively leading and managing the Front Office team
- guaranteeing that staff is adequately briefed on pertinent information regarding arrivals, VIP's and daily group activities
- creating and maintaining positive rapport and relationships with local community leaders and vendors alike
- staying informed of the latest offerings within the community to guarantee the guest experience is exceptional
- ensuring excellent customer service is provided to guests throughout their stay
- selecting, training, and scheduling front desk Associates
- maintaining new procedures for Guest Relations operations that improve processes and communication
- ordering supplies and maintaining an appropriate level of inventory
- communicating and developing front desk Associates to ensure all standards are met on a consistent basis
- performing additional duties as assigned that may be outside of the normal scope based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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