Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Disability insurance
Job Description
Montage International is a distinguished luxury hospitality company known for its exceptional service, elegant accommodations, and memorable guest experiences. With a portfolio of renowned hotels and resorts worldwide, Montage International emphasizes doing business differently by fostering a culture rooted in passion, creativity, and commitment to excellence. The company embraces diversity and inclusivity, welcoming applicants with disabilities and providing reasonable accommodations during the hiring process to ensure equal opportunities for all candidates.
This position is for an Assistant Front Office Manager at one of Montage International's premier luxury resorts. This role offers a competitive salary range of $75,000 to $80,000 annuall... Show More
This position is for an Assistant Front Office Manager at one of Montage International's premier luxury resorts. This role offers a competitive salary range of $75,000 to $80,000 annuall... Show More
Job Requirements
- College degree preferred
- 2 to 3 years leadership experience in a luxury hotel
- exceptional guest recovery skills
- enjoy interacting with people in a fast paced environment
- excellent organizational and time management skills
- strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
- must possess a positive attitude
- must be willing to participate in a learning environment
- must integrate company values throughout all interactions
- must be able to quickly adapt and effectively use new software products
- must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Qualifications
- College degree preferred
- 2 to 3 years leadership experience in a luxury hotel
- exceptional guest recovery skills
- enjoy interacting with people in a fast paced environment
- excellent organizational and time management skills
- strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
- must possess a positive attitude
- must be willing to participate in a learning environment
- must integrate company values throughout all interactions
- must be able to quickly adapt and effectively use new software products
- must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands
Job Duties
- Effectively leading and managing the Front Office team
- guaranteeing that staff is adequately briefed on pertinent information regarding arrivals, VIP’s and daily group activities
- creating and maintaining positive rapport and relationships with local community leaders and vendors alike
- staying informed of the latest offerings within the community to guarantee the guest experience is exceptional
- ensuring excellent customer service is provided to guests throughout their stay
- selecting, training, and scheduling front desk Associates
- maintaining new procedures for Guest Relations operations that improve processes and communication
- ordering supplies and maintaining an appropriate level of inventory
- communicating and developing front desk Associates to ensure all standards are met on a consistent basis
- performing additional duties as assigned that may be outside of the normal scope based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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