Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $63,000.00
Work Schedule
Standard Hours
Benefits
vacation days
Paid holiday days
Paid sick leave
paid leave
Complimentary employee meals
Discounted parking
Discounted and complimentary room nights
Restaurant discount
spa services discount
spa retail discount
Medical Coverage
dental coverage
vision coverage
Life insurance
long-term disability
Retirement Plan
Job Description
The Peninsula Chicago is a prestigious luxury hotel located in the heart of Michigan Avenue, Chicago. Renowned for its impeccable Five-Star and Five-Diamond ratings, The Peninsula offers an extraordinary guest experience that blends timeless style with state-of-the-art technology and personal service. This esteemed property not only provides outstanding accommodation but also boasts multiple dining venues, spa services, and exceptional amenities that cater to a diverse clientele seeking sophistication and comfort. As part of the globally recognized Peninsula Hotels brand, The Peninsula Chicago upholds a tradition of luxury hospitality, prioritizing guest satisfaction and delivering unparalleled service standards across all departments.
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Job Requirements
- 2 years of front office leadership experience
- Knowledge of PMS/opera and some knowledge in housekeeping department ideal
- Ability to deal with a high level of work demand and pressure
- Individual must have great organization skills
- Excellent command of written and spoken english
Job Qualifications
- 2 years of front office leadership experience
- Knowledge of PMS/Opera and some knowledge in housekeeping department ideal
- Ability to deal with a high level of work demand and pressure with great organization skills
- Excellent command of written and spoken English
Job Duties
- Ensure proper operation of all responsibilities of front desk operations
- Ensure the front office team is knowledgeable and fully adheres to both Peninsula and Forbes standards
- Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards
- Communicate with all departments to create a guest centric experience
- Ensure the staff are in full compliance with head office database requirements
- Ensure efficient operation of the front desk team with efficient handover
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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