Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Employee assistance program
Discounted rooms
Paid holidays
Paid vacation
Paid sick time
401(k) retirement savings plan
Job Description
Renaissance Baton Rouge is an upscale hotel located just 15 miles from Baton Rouge Metropolitan Airport, offering guests a perfect blend of Southern hospitality, stylish decor, and convenient amenities. This hotel is ideally situated with easy access to prominent destinations such as the Mall of Louisiana, Perkins Rowe, Louisiana State University, and the Country Club of Louisiana. Guests at Renaissance Baton Rouge enjoy a comfortable and luxurious stay with spacious and modern rooms or suites equipped with plush bedding, flat-panel TVs, and mini-refrigerators for added convenience. The hotel also offers room service and an on-site restaurant to enhance the dining... Show More
Job Requirements
- At least 2 years of progressive experience in a hotel or a related field
- at least 2 years of related management experience
- proficiency with Windows and Microsoft Office
- ability to exert medium physical work including lifting up to 50 pounds
- ability to work long hours when required
- strong verbal communication skills
- ability to evaluate and select among alternative courses of action quickly
- ability to maintain composure and objectivity under pressure
- effective problem-solving abilities
- capacity to assimilate complex information from disparate sources
- effective listening and understanding skills
- ability to work with financial information and perform basic arithmetic functions
Job Qualifications
- At least 2 years of progressive experience in hotel or related field
- minimum of 2 years of previous management experience
- proficiency in Windows and Microsoft Office
- excellent communication skills
- ability to evaluate and select among alternative actions quickly
- effective problem-solving skills
- capability to work well under stress
- strong leadership and coaching abilities
- knowledge of front office computer systems
- understanding of financial data and basic arithmetic
- ability to maintain high personal grooming standards
- training and development experience
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- maintain regular attendance in compliance with hospitality service standards
- maintain high standards of personal appearance and grooming
- respond to all guest requests, problems, complaints, and/or accidents efficiently
- motivate, coach, counsel and discipline all Room Division personnel
- prepare and conduct Room Division interviews and support recruiting efforts
- develop employee morale and ensure training of Rooms Division personnel
- maintain professional working relationships and promote open communication with managers and departments
- monitor oversold dates to maximize rooms revenue
- tour rooms operating departments and solicit feedback
- maximize room revenue and occupancy by reviewing status daily
- monitor and support corporate Guest Recognition Program
- monitor expenses to ensure control and maximize profit
- ensure compliance with hospitality service standard operating procedures
- conduct walk-throughs of public areas and guestrooms
- monitor labor expenses through schedule approvals
- participate in required management programs
- operate front office computer system including software maintenance and report generation
- operate phones and radios professionally
- be knowledgeable of corporate marketing programs and ensure staff understanding
- monitor all VIPs, special guests and requests
- perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter