Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $72,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
paid sick days
401k Retirement Plan
Cell phone reimbursement
complimentary parking
Parental leave pay
Pet insurance
laundered team member uniform
Pre-tax commuter benefits
Referral program
Special rates at Noble House Hotels
Educational assistant program
Shoes for Crews
ON DEMAND PAY
Job Description
The Argonaut Hotel, housed within the historic Haslett Warehouse building at Fisherman's Wharf in San Francisco, is a prestigious and iconic establishment renowned for its rich history and exceptional hospitality. Recognized with the AAA Four Diamond Award for 18 consecutive years, the hotel enjoys an enviable location with breathtaking views of the San Francisco Bay, Alcatraz, and the Golden Gate Bridge. Its proximity to notable landmarks such as Ghirardelli Square and Hyde Street Pier makes it a preferred destination for travelers seeking a unique and memorable experience in the city.
As a member of the Noble House Hotels & Re... Show More
As a member of the Noble House Hotels & Re... Show More
Job Requirements
- Must be highly organized
- Must be results oriented
- Ability to be flexible and work well under pressure in a fast-paced environment
- Ability to handle stressful situations calmly and professionally
- Must have ability to communicate clearly and directly with guests
- Must have strong interpersonal skills
- Must have excellent supervisory skills
- Must take initiative to drive changes and look for areas of improvement
- One to two years of supervisory experience in Front Office
- Experience with Opera PMS preferred
- Proficient in MS Office
Job Qualifications
- One to two years of supervisory experience in Front Office
- Experience working with Opera PMS preferred
- Proficient in MS Office
- Strong interpersonal skills including tact, flexibility, and ability to get along with diverse personalities
- Excellent supervisory skills
- Effective communication skills with clear, positive speaking voice
Job Duties
- Ensure Front Desk Team checks guests in and out efficiently, courteously, and professionally
- Respond to guests' needs and concerns in a timely, professional, and friendly manner focusing on service recovery when applicable
- Follow all safety and security policies and procedures
- Train, coach, and develop team members
- Prepare and adjust weekly work schedules according to staffing guidelines and labor forecasts
- Review guest comments and ensure problems are identified and corrected promptly
- Maintain effective communication between Front Office and other departments
- Monitor and maintain Front Office systems and equipment for optimal performance
- Foster good relations with concierge partners, valet service, taxi services, and airport connections to maximize quality service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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