ASSISTANT FRONT OFFICE MANAGER

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $56,800.00 - $79,400.00
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Work Schedule

Flexible
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Benefits

Paid holidays
Vacation leave
sick leave
medical health care
paid FamilyBonding Time
Adoption assistance
Discounted rooms
Complimentary rooms
free colleague meals
Free parking

Job Description

Hyatt Regency Mission Bay is a premier resort-style hotel located in the vibrant heart of Mission Bay, San Diego, California. Renowned for its picturesque waterfront views, access to some of Southern California's best beaches, and proximity to top attractions like SeaWorld and Belmont Park, this property offers a quintessential San Diego experience to every guest. Hyatt as a global hospitality leader is dedicated to delivering exceptional guest service through talented and attentive colleagues who not only meet but exceed guest expectations.

The resort features numerous amenities including inviting pools, thrilling waterslides, and spectacular sunsets, creating a memorable and engaging en... Show More

Job Requirements

  • possession of identification proving authorization to work in the United States
  • ability to communicate effectively
  • prior experience in hospitality or hotel management
  • strong leadership capabilities
  • flexibility in work schedule
  • commitment to customer service excellence
  • proficiency with technology and software related to front office operations

Job Qualifications

  • college degree preferred
  • 2-3 years prior hotel or hospitality experience
  • experience managing and leading a team
  • experience in high-volume establishments
  • excellent communication skills
  • technical proficiency and ability to learn new programs
  • strong attention to detail
  • strong organizational and time management discipline
  • solid judgment and ability to resolve conflicts effectively
  • ability to operate effectively in stressful situations
  • ability to multi-task
  • ability to adapt to changing guest and business needs
  • ability to work a flexible schedule

Job Duties

  • oversee day-to-day front office operations
  • manage cash control for front office agents
  • assess and fulfill staffing needs
  • train and develop front office staff
  • schedule employees in accordance with business demands
  • respond promptly to guest requests and complaints
  • ensure guest satisfaction and appropriate resolution

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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