Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,600.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
This esteemed hospitality group is rooted in a legacy that began in San Francisco in 1981, founded by Bill Kimpton, a visionary who challenged the impersonal nature of traditional hospitality. The company has revolutionized boutique hotel standards by fostering heartfelt, human connections that genuinely enrich the lives of guests, employees, and communities. This establishment is renowned for creating a unique, lively, and rebellious spirit in its work culture that encourages individuality and self-leadership, making it an exceptional environment not only for guests but also for its employees. It’s a place where people can be their true selves and shine by... Show More
Job Requirements
- At least 1 year of supervisory experience in hospitality or similar industry
- Bachelor's degree preferred
- Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity
- Ability to verbally communicate effectively and professionally
- Experience using Opera and Microsoft Office Suite
- Flexible schedule, able to work evenings, weekends, and holidays when needed
Job Qualifications
- Bachelor's degree preferred
- At least 1 year of supervisory experience in hospitality or similar industry
- Experience using Opera software
- Proficient in Microsoft Office Suite
- Strong verbal communication skills
- Ability to handle difficult situations with diplomacy and integrity
- Flexible schedule including evenings, weekends, and holidays
Job Duties
- Supervise all duties performed by the team
- Create and post all employee schedules in a timely manner
- Coach, counsel, and discipline employees when necessary, using correct documentation and techniques
- Ensure that all employees are posted at their stations on time, and that they complete their essential duties before their departure
- Assist with all sick calls or tardiness by finding coverage, report to work and stay until coverage can be found (including night audit shifts)
- Train and monitor all service levels provided by employees to guests and other fellow employees
- Meet or exceed levels of service required by the Mystery Shopper Survey
- Maintain all operational supplies, make sure expenses and labor costs are meeting budgeted requirements
- Ensure all employees follow cash and credit handling procedures
- Accountable for the "guest ledger" and its proper daily maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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