Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Complimentary hotel room nights
Discounted colleague rate
Friends and family room rates worldwide
Discounted food and beverage
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
highly competitive salaries and incentives
training and professional development
Retail Discounts
Opportunities to work worldwide
tuition reimbursement up to $1,000 per year
Job Description
Andaz Napa, part of the esteemed Hyatt family, is renowned for delivering authentic hospitality and meaningful guest experiences. Located in the heart of Napa Valley, Andaz Napa is a luxury boutique hotel that combines sophisticated design with the rich cultural and culinary heritage of the region. As a member of the global Hyatt Hotels Corporation, Andaz Napa upholds a tradition of excellence, creating an inviting and memorable environment where guests feel valued and cared for. The hotel is committed to fostering an atmosphere where high standards are not merely achieved but exceeded, ensuring each guest enjoys a unique and personalized... Show More
Job Requirements
- 1-2 years of supervisory or management experience in hotel front office or guest services
- proficiency in hotel management systems
- strong interpersonal, communication, and organizational skills
- flexible availability including nights, weekends, and holidays
Job Qualifications
- 1-2 years of supervisory or management experience in hotel front office or guest services
- strong interpersonal skills
- effective communication skills
- organizational skills
- proficiency in hotel management systems such as Opera
- flexible availability including nights, weekends, and holidays
Job Duties
- Oversee front desk, concierge, and guest services operations
- manage scheduling and staffing levels
- provide training and staff development
- ensure a high standard of guest service
- support Front Office leadership team
- handle guest inquiries and resolve issues
- promote a service-focused culture
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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