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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $71,900.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Paid sick time
Vision Insurance
Job Description
Four Seasons Hotels and Resorts is a leading international luxury hospitality company renowned for its unwavering commitment to exceptional guest service and world-class experiences. Founded in 1960 by Isadore Sharp, the company has built a reputation for excellence with properties across the globe, including iconic urban hotels, serene resorts, and private residences renowned for elegance and comfort. The Four Seasons brand is synonymous with luxury, innovation, and a cultural philosophy rooted in treating every guest and employee with genuine care and respect, also often referred to as the Golden Rule. Recognized repeatedly as one of FORTUNE Magazine’s "100 Best Companies... Show More
Job Requirements
- Flexible schedule with ability to work morning, afternoon, evening or overnight shifts, weekends and holidays
- Fluent in English
- Legal authorization to work in the United States
- Proven experience in a supervisory role within hospitality
- Ability to work effectively under pressure and in a fast-paced environment
- Strong organizational and problem-solving skills
Job Qualifications
- College degree preferably specializing in hotel or restaurant management
- Two to three years previous experience in a line, supervisory or assistant manager position in Rooms
- Strong leadership and interpersonal skills
- Ability to manage multiple priorities effectively
- Excellent communication skills in English
- Knowledge of hotel front desk operations and property management systems
Job Duties
- Plan, organize, control and direct the work of front desk employees during overnight shifts
- Ensure guest satisfaction through efficient and courteous service
- Select, train, evaluate, lead, motivate, and coach front desk staff
- Maintain cultural and core standards at the front desk
- Assist in long-range strategic planning for front desk operations
- Handle guest inquiries and resolve issues promptly
- Collaborate with other hotel departments to enhance the guest experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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