Assistant Front Desk Manager - Courtyard Boston Downtown

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $28.35 - $31.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee recognition programs

Performance appraisal process

Career development opportunities

bonus eligibility

Job Description

Courtyard by Marriott Boston Downtown is a part of Marriott International, a globally recognized leader in the hospitality industry. Marriott International is renowned for its commitment to exceptional guest service, innovative accommodations, and a supportive work environment that fosters diversity and professional growth. Located in the heart of Boston at 275 Tremont Street, Courtyard by Marriott Boston Downtown caters primarily to business travelers and tourists seeking a blend of comfort, convenience, and reliability. This establishment exemplifies Marriott's dedication to providing thoughtfully designed spaces and outstanding amenities that address the varied needs of its guests. Marriott International's expansive portfolio offers employees... Show More

Job Requirements

High school diploma or GED
2 years experience in guest services, front desk, or related area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Ability to lead and manage a team effectively
Strong communication skills
Commitment to delivering exceptional customer service
Availability to work full time in Boston
Willingness to comply with loss prevention policies

Job Qualifications

High school diploma or GED with 2 years experience in guest services or related area
OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major with no work experience required
Demonstrated leadership and interpersonal skills
Ability to handle guest complaints and resolve conflicts
Strong organizational and communication skills