Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.02 - $27.40
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
employee recognition programs
Training and Development
Retirement Plan
Job Description
The Worthington Renaissance Fort Worth Hotel, located at 200 Main Street in Fort Worth, Texas, is a distinguished property under the Marriott International portfolio. Known for its commitment to high-quality guest service and creating memorable experiences that reflect the vibrant spirit and culture of its neighborhood, Renaissance Hotels embraces travelers seeking more than just a stay—they desire adventure and discovery in every visit. The hotel is part of a global network that values diversity, inclusion, and excellence, making it a premier choice for both guests and employees alike. As part of Marriott International, The Worthington Renaissance Fort Worth Hotel is... Show More
Job Requirements
- High school diploma or GED
- Two years experience in guest services, front desk, or related professional area
- Or two-year degree from accredited university in relevant field
- Strong communication and leadership abilities
- Customer service orientation
- Ability to work full time
- Eligible to work in the United States
Job Qualifications
- High school diploma or GED with two years experience in guest services or front desk
- Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Strong leadership and interpersonal communication skills
- Ability to handle guest complaints professionally
- Knowledge of front desk operations and hotel property management
- Experience in supporting staff training and performance evaluation
- Understanding of financial impacts of front desk activities
Job Duties
- Lead and assist with daily front desk operations
- Support and manage front office team including Bell/Door Staff and Switchboard
- Handle guest complaints and resolve conflicts to ensure satisfaction
- Participate in training and coaching staff on customer service standards
- Monitor staffing levels to meet operational and financial goals
- Support financial and administrative tasks including credit policy adherence
- Promote and support customer recognition and service programs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter