Assistant Food and Beverage Outlets Manager

Bend, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $60,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Professional Development

Job Description

This opportunity is within a prestigious resort known for its exceptional Food & Beverage services, featuring multiple dining outlets that cater to members and guests seeking elevated culinary experiences. The resort operates a variety of food and beverage venues including the Trailhead Grill, Iris, Coyote Lounge, Grill on the Green, and Ghost Tree Lounge. The establishment prides itself on maintaining high service standards, a commitment to guest satisfaction, and fostering a professional and welcoming environment throughout its hospitality operations.

The role of Food & Beverage Front-of-House Supervisor is pivotal in supporting the Outlets Manager to oversee front-of-house operations ac... Show More

Job Requirements

Must be at least 21 years of age
Must pass server validation
Must card all guests appearing under age 30 for alcohol purchases and under age 25 for tobacco purchases
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Effectively present information and respond to questions from members, guests, management, and employees
Availability to work weekends and holidays as needed to meet business needs

Job Qualifications

Minimum 2-4 years of Food & Beverage leadership experience, preferably in a multi-outlet, resort, golf club, or elevated dining environment
Ability to work a flexible schedule, including weekends, holidays, and evenings
Strong working knowledge of POS systems, cash handling, and credit card transactions
Ability to calmly resolve guest concerns and manage service flow during high-volume periods
Ability to lift up to 50 lbs. and perform physical job duties in a fast-paced environment
High School diploma required
some college coursework preferred
Strong communication, organizational, and leadership skills

Job Duties

Acts as the primary operational lead for Trailhead Grill during high season, overseeing daily service execution, staffing, and guest experience
Supports front-of-house operations for Iris, Coyote Lounge, Trailhead Grill, Grill on the Green, and Ghost Tree Lounge as needed
Ensures service standards and sequence of service are consistently upheld across assigned outlets
Investigates and resolves guest concerns regarding food, beverage, and service, escalating issues as appropriate
Assists with staff scheduling, performance coaching, and daily supervision of service staff
Capable of performing all essential front-of-house roles when necessary
Assists in onboarding and training front-of-house associates, reinforcing service standards and expectations
Supports ongoing training initiatives, pre-shift meetings, and service communication
Provides day-to-day leadership support to Supervisors and frontline staff, maintaining a visible presence on the floor
Helps identify performance issues and issues correction in the form of verbal conversations or written documentation
Assists with monthly inventories, including liquor, beer, wine, and service supplies
Supports cost control efforts related to labor, beverage, food, and operational waste
Assists in maintaining organized storage areas, beverage rooms, and service stations
Supports POS accuracy, cash handling standards, and end-of-shift reconciliation processes
Maintains working knowledge of food menus, beverage offerings, liquor, beer, and wine
Supports beverage execution standards, including proper glassware, garnishes, and recipes
Works collaboratively with leadership on menu rollouts, seasonal offerings, and service updates
Assists with the execution of events, tournaments, banquets, and overlapping service demands
Supports physical setup, service flow, and breakdown for events and group functions
During winter season, provides flexible operational support across all Food & Beverage outlets as Trailhead Grill is closed
Enforces company, state, and local sanitation, safety, and health regulations
Assists with monitoring compliance with OLCC regulations related to alcohol service
Promotes safe work practices and maintains clean, organized service environments
Maintains clear, professional communication with management, peers, and associates
Keeps the Director of Outlets informed of operational challenges, staffing concerns, and guest issues
Creates a warm, welcoming environment for members, guests, and employees
Maintains a professional appearance and demeanor at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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