Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan
Employee Discounts
Free Meals
Dry cleaning
Free parking
Job Description
Four Seasons Hotels and Resorts is a globally recognized leader in luxury hospitality. Renowned for its commitment to personalized service, impeccable quality, and a deep dedication to creating memorable experiences, Four Seasons operates a collection of exceptional properties around the world. The brand is synonymous with sophistication and comfort, catering to discerning guests who seek an elevated travel or residential experience. Four Seasons prides itself on being powered by its exceptional team of individuals who are passionate about pushing the boundaries of excellence, embracing a culture of respect, inclusivity, and continuous improvement. The company’s employee experience is designed to foster... Show More
Job Requirements
- 2-5 years experience in food and beverage management
- Previous experience in luxury dining environment an asset
- Proficient in spoken and written English
- Frequent standing and walking for extended periods
- Open schedule including weekends and holidays
Job Qualifications
- 2-5 years experience in food and beverage management
- Previous experience in luxury dining environment is an asset
- Proficient in spoken and written English
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving abilities
- Ability to motivate and coach a diverse team
- Familiarity with point-of-sales systems and inventory control
Job Duties
- Offer engaging service to guests
- Adapt to food and beverage operating programs
- Train, evaluate, lead, motivate, coach, and discipline all employees in the Room Service Department
- Provide visible leadership, recognition, and handle complaints, concerns, or special requests
- Ensure quality of food items, ingredients, preparation methods, and knowledge of wine and spirits
- Answer telephone with courteous and efficient etiquette, process guest orders accurately
- Communicate guest orders to kitchen, coordinate timely delivery, and ensure food quality
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond to concerns promptly
- Coordinate amenity delivery ensuring prompt and accurate service
- Assist in controlling labor and operating expenses through scheduling, purchasing, and inventory management
- Attend regular operational meetings for coordination between departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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