Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
performance bonuses
Health Insurance
Dental Insurance
Vision Insurance
retirement savings
Paid Time Off
Professional Development
Employee Discounts
wellness programs
Flexible work environment
Job Description
B Ocean Resort located in Fort Lauderdale, FL is a leading hospitality destination known for its vibrant beachfront location and exceptional guest experiences. This upscale resort blends the casual, relaxed vibe of South Florida with the sophistication and quality expected from a top-tier hospitality provider. B Ocean Resort offers a wide range of amenities including beautifully appointed guest rooms, multiple dining venues, and extensive event spaces suitable for weddings, conferences, and social gatherings. With a commitment to excellence in both service and atmosphere, B Ocean Resort attracts visitors from around the world seeking an idyllic tropical retreat with first-class hospitality... Show More
Job Requirements
- High school diploma or equivalent
- 2-4+ years of experience in restaurant or hotel food and beverage operations
- minimum 1 year supervisory or lead experience
- valid ServSafe Food Protection Manager certification required or must obtain within 30 days
- valid TIPS/TEAM/ServSafe Alcohol certification preferred or must obtain within 30 days
- strong customer service and communication skills
- proficiency in POS and inventory management systems
- ability to manage labor and cost control processes
- flexible availability including nights
- weekends
- and holidays
- ability to stand and walk for extended periods
- able to lift/carry up to 40-50 lbs
- willingness to work in hot/cold and fast-paced environments during extended hours
- reliable and organized work ethic
Job Qualifications
- 2-4+ years of restaurant or hotel F&B experience with 1+ year in a supervisory/lead role
- strong guest-service mindset and floor presence
- confident conflict resolution and communication skills
- working knowledge of POS
- reservations/waitlist platforms
- and inventory tools
- proficient in Microsoft 365/Google Workspace
- solid grasp of labor management
- basic P&L concepts
- and cost controls
- certifications: ServSafe Food Protection Manager and TIPS/TEAM/ServSafe Alcohol preferred or obtained within 30 days
- flexible availability including nights
- weekends
- and holidays
- reliable
- organized
- and detail-oriented
- bilingual a plus
Job Duties
- Lead service on the floor
- greet guests
- resolve issues
- oversee VIP and table touches and service recovery
- ensure sequence-of-service
- timing
- and presentation standards
- maintain ambiance
- cleanliness
- and safety
- recruit
- train
- schedule
- and coach servers
- bartenders
- hosts
- and support staff
- run pre-shift lineups and tastings
- reinforce SOPs
- steps of service
- and upselling
- recognize top performers and address gaps promptly
- manage shift labor to forecast
- track sales mix
- check averages
- and cover counts
- support inventory and cost controls
- enforce food safety and sanitation
- maintain responsible alcohol service and OSHA policies
- maintain allergy/labeling practices
- conduct line checks
- temperature logs
- and cleaning schedules
- review BEOs
- coordinate banquet setup
- staffing
- and execution
- support menu rollouts and tastings
- maintain recipe/spec adherence and portion control
- leverage POS
- reservation/waitlist and inventory systems
- produce shift notes
- incident reports
- and KPI recaps
- partner with Culinary
- Stewarding
- Purchasing
- Sales/Events
- and Engineering to ensure smooth operations and quick issue resolution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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