Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $46,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Day 1 Benefits
401K Program
Company Perks
career opportunities
Advancement Programs
scholarships
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a strong presence across North America through its 43 destinations, online sports betting, and iCasino services offered via ESPN BET and theScore Bet Sportsbook and Casino. The company is dedicated not only to delivering fun and excitement but also to upholding core values such as diversity, sustainability, and community commitment. PENN Entertainment is recognized for fostering a fast-paced and dynamic work environment where employees are encouraged to have fun while contributing to the company’s mission of changing the entertainment landscape. They prioritize career growth... Show More
Job Requirements
- Must be at least 21 years of age
- Associates degree (A.A) in related field
- two years of Food and Beverage experience, or equivalent combination of education and experience
- Minimum two years previous supervisory experience required
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports and business correspondence
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Must successfully complete ServSafe Alcohol certification course training
- Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier
Job Qualifications
- Associates degree (A.A) in related field
- two years of Food and Beverage experience, or equivalent combination of education and experience
- Minimum two years previous supervisory experience required
- Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports and business correspondence
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Must be proficient in Microsoft applications (Excel, Word, and Outlook)
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Successful completion of ServSafe Alcohol certification course training
Job Duties
- Responsible for supervising an Food and Beverage Outlet designated to this role and the overall daily management of a designated shift
- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives
- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction
- Responsible for assisting in the budget process for the department and provide recommendations
- ensuring compliance to departmental budget initiatives
- reporting budget concerns to manager
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- Ensures customer service standards are followed by all team members and addresses issues as they arise
- Responsible for the overall achievement of department customer service goals
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible
- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction
- Assists Food & Beverage Outlet Assistant Manager to ensure efficient sanitary and pleasant service for all guests
- Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory on designated shift
- Assist Food & Beverage Outlet Assistant Manager with administrative duties, as assigned
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
- Maintains strict confidentiality in all departmental and company matters
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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