Assistant Food & Beverage Operations Manager - The Opus, Westchester
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Retirement Plan
Flexible Schedule
Employee Discounts
Tuition Assistance
Paid Time Off
wellness programs
Job Description
Crescent Hotels & Resorts is a well-established hospitality company renowned for delivering exceptional guest experiences across its luxurious properties in North America. The company is deeply committed to its associates, recognizing them as the core contributors to its success and the shining stars of every guest interaction. Crescent Hotels & Resorts fosters a culture where every team member is encouraged to bring their authentic self to work, celebrated for their unique contributions, and supported in their career development. The organization offers a comprehensive suite of benefits including highly competitive wages, exceptional health plans for eligible associates and their families, a... Show More
Job Requirements
- Minimum 2 years of supervisory experience in a luxury hotel or upscale food and beverage environment
- strong knowledge of front-of-house service and back-of-house culinary operations
- proven leadership ability
- excellent communication skills
- experience working in a unionized environment
- flexible schedule including nights, weekends, and holidays
- proficiency with POS and hotel operating systems
Job Qualifications
- Minimum 2 years of supervisory experience in a luxury hotel or upscale food and beverage environment
- strong knowledge of both front-of-house service standards and back-of-house culinary operations
- proven leadership ability with a hands-on, team-oriented approach
- excellent communication, organizational, and time management skills
- ServSafe and/or TIPS Certification preferred
- experience working in a unionized environment is required
- flexible schedule, including nights, weekends, and holidays
- proficiency in POS and hotel operating systems such as MICROS, Opera, or similar
Job Duties
- Supervise and coordinate daily food and beverage operations across front and back of house, ensuring alignment with service standards, health and safety regulations, and brand expectations
- partner with Executive Chef and culinary team to ensure smooth kitchen operations, timely food delivery, and consistent food quality
- ensure front-of-house teams deliver prompt, polished, and personalized service in all dining experiences
- monitor cleanliness, setup, and readiness of all outlets, kitchen spaces, and banquet facilities
- support hiring, training, and onboarding of new food and beverage team members
- conduct daily pre-shift briefings and ensure ongoing team development and service training
- act as a mentor and leader on the floor during peak service periods
- address team performance issues promptly and constructively
- handle guest inquiries, feedback, and concerns in a gracious and solution-oriented manner
- monitor guest satisfaction through direct interaction and service recovery
- collaborate with Guest Relations and Front Office teams on VIP amenity execution and special requests
- assist in scheduling, payroll validation, inventory control, and purchasing
- monitor labor productivity and contribute to cost-control initiatives
- support execution of events, promotions, and seasonal offerings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: